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Per i Cittadini


Per i Cittadini

IMPORTANT, please read: Information on the protection of individuals with reference to the processing of personal data for the purposes of provision of consular services (with the exception of visa issuance and citizenship dossiers) (General Data Protection Regulation (EU) 2016/679, art. 13)


As per recent instructions from the Ministry of Foreign Affairs to maximise efficiency in the Pubblic Administration, most of consular services are now provided by email, post or through the web portal FastIt. When presence in person is required, it is necessary to book an appointment.


Here follows a short summary about our consular services. When presence in person is required, it is necessary to book an appointment. For further information please visit our website

  Appointment Fast It Email Post Without appointment
AIRE Registration   X   X  
Change of Address   X   X  
Passport (12 +) X        
Passport (under 12) Only when one of the parents does not have a EU citizenship (for signing consent form)     X  
Identity Card Only when one of the parents does not have a EU citizenship (for signing consent form) – Book under “other services”     X  
Citizenship Write to        
ETD         X
Dichiarazione di accompagnamento     X X X
Registration of Certificates (e.g. certificates of birth, marriage, divorce, death) Book under “other services”      X Thursdays only from 9.30 to 2.30* 
Certifications (e.g residence, citizenship, marital status, etc.)       X Thursdays only from 9.30 to 2.30* 
Certified Translations       X Thursdays only from 9.30 to 2.30* 
Change of Name and/or Surname       X  
Notary Services     X    
Italian Tax Code     X X  
Declaration of Value     X X  
Vehicle related certificates     X X  
Life certificates for pension purposes         X

*for submission of documentation and/or requests only, services are not provided on the same day

Special issues/circumstances: It is possible to obtain an appointment at the counter also for services regularly provided by email or post. You are, however, kindly asked to book an appointment at the Consulate for such services only in case of specific issues that cannot be dealt with by email/post. To indicate the details of the specific issues, please use the "notes" field available on the website when you book.

Italian nationals without internet access: Italian nationals without internet access can request an appointment by sending a letter through the post. Please indicate the type of service they need. The Consulate will respond by post specifying a date for the appointment.

Reception without appointment: The Consulate staff receive without appointment every Thursdays from 9.30am to 12.30am. We kindly ask you to avoid coming in person so that we can guarantee this service to individuals clearly unable to access it by mail or post, for example because of their age (70+). These people will be given, in any case, absolute priority. Passport or ID applications will be accepted in any case only from these individuals. Health and safety: considered the small size of the waiting room, we can accommodate no more than 5 people at a time.

Other services: For all services other than those indicated above, e.g. recognition or concession of Italian citizenship, marriage banns, transport of deceased person, you can visit our website.

IMPORTANT NOTICE: This summary is not exhaustive and before applying for a service it is still essential to visit the pages of our website specific to the service required.